OsmanliOud

FREQUENTLY ASKED QUESTIONS

1. What is the inspiration behind Osmanli Oud fragrances?

Our creations are inspired by the opulence of the Ottoman Empire and the majestic essence of royal oud. Each scent is crafted to reflect heritage, luxury, and timeless elegance—reviving the traditions once reserved for sultans and nobility.

2. Can I order from outside Turkey?

Absolutely. You can easily place your order through our official website osmanlioud.net. We offer secure international shipping and multiple payment options to many countries worldwide.

3. Do Osmanli Oud perfumes last long?

Yes. Our perfumes are crafted using high-concentration, premium-grade oils designed for longevity—typically lasting 8 to 12 hours, or longer depending on skin type and climate.

4. How can I track my order?

Once your order has been shipped, you will receive an email with a tracking link to follow your delivery in real time.

5. What should I do if I receive a damaged item?

We’re truly sorry for the inconvenience. Please contact us immediately at info@osmanlioud.net with your order number and a photo of the product. We will arrange a replacement or refund based on the case.

6. Do you offer gift wrapping?

Yes. We provide elegant royal gift wrapping for a refined presentation. You can select this option during checkout.

7. Do you offer international shipping?

  1. Currently, we offer domestic shipping within Turkey only. If you are outside Turkey, please contact us to inquire about availability or further assistance.

 

8. How do I choose the right fragrance for me?

Begin by exploring the fragrance family that matches your personality:

    • Floral for softness and grace

    • Oriental for depth and mystique

    • Woody for warmth and strength

Fresh for daily vibrancy
Each Osmanli Oud scent has a unique signature—discover yours.

9. What’s the difference between Eau de Parfum and Eau de Toilette?

Eau de Parfum (EDP) contains a higher concentration of fragrance oils (15–20%) and lasts longer. Eau de Toilette (EDT) is lighter (5–15%), making it ideal for daily wear.

    •  
10. Can I try a fragrance before buying the full size?

Yes, we offer sample vials for select perfumes, allowing you to experience the scent before committing to the full bottle.

11. How can I verify that my perfume is authentic?

We recommend purchasing only from our official website or authorized retailers. All Osmanli Oud products come with a unique batch code and premium packaging to ensure authenticity.

13. What are your shipping rates and delivery times?

We offer free shipping for orders above a certain value. Delivery typically takes 3–7 business days depending on your location.

14. Are your perfumes suitable as gifts?

Absolutely. Osmanli Oud fragrances make luxurious gifts, and we offer exclusive packaging and personalized gift notes upon request.

15. How can I make my fragrance last longer?

Apply perfume to pulse points (wrists, neck, behind the ears), moisturize your skin beforehand, and consider layering with scented body products from the same line.

16. Do you offer discounts or promotions?

Yes, we regularly share exclusive offers through our newsletter and social media. Follow us and subscribe to stay updated.

17. Can I cancel or modify my order after placing it?

If your order has not yet been shipped, we’ll gladly help. Contact us immediately at info@osmanlioud.net with your order details.

18. What payment methods do you accept?

We accept credit/debit cards, PayPal, and other region-specific secure payment options.

19. Are your perfumes safe for sensitive skin?

Our perfumes are made with high-quality ingredients, but if you have sensitive skin, we recommend patch-testing a small area before full application.